What people ask most before deciding to work with us.
Honestly, we are smaller and more selective about the projects we take on. When you hire us, you work with the people who actually design your site, not a project manager who relays information to a junior team. That said, what really separates good work from average work is time spent understanding the brief. We do not skip that part.
Yes. Most of our clients are not in Columbus. We work entirely digitally and do not require in-person meetings. Video calls, collaborative Figma links, and shared Notion documents cover everything we need.
Webflow, Shopify, and WordPress. We recommend the platform that fits your project and your team's ability to manage the site after launch. For editorial brands and portfolio sites, Webflow is usually the best fit. For stores, Shopify. For complex content structures, WordPress.
Seed package: 10 business days. Cultivate: 20 business days. Grove: 28 business days. All timelines run from the completion of the project brief and kickoff call, not from payment date. Client delays in providing content or feedback extend the timeline proportionally.
You provide the foundational content about your business, your story, and your services. We can write website copy for you as an add-on. Photography should come from you, a photographer you hire, or a curated stock library we help you select from. We always provide a content requirements list at kickoff.
We work in structured revision rounds, not open-ended back-and-forth. Each package includes a set number of rounds. This keeps the project moving forward and produces better decisions than continuous tinkering. Revisions outside the included rounds can be added.
Yes, our Site Refresh service is built exactly for this. We assess what is working and what is not, what needs to be redesigned vs what just needs to be updated, and we work from there. Rebuilding from scratch is not always the right answer.
Every project includes post-launch support for 30 days. For Grove projects it is 90 days. After that, you can either manage independently (we train you and your team at launch) or add an ongoing support retainer.