Effective: February 1, 2025 • Last updated: February 1, 2025
These Terms govern all services provided by The Hollow Designs, 5115 Fairlane Rd, Columbus, OH 43207, USA. By ordering a service or engaging with us, you accept these Terms in full.
The Hollow Designs provides digital web design and visual design services. All deliverables are sent electronically via shared links, cloud storage, or email. No physical goods are shipped.
Orders are confirmed when Stripe processes payment successfully. By completing checkout you confirm that you are 18 or older, that payment information is accurate and authorized, and that you agree to these Terms and the Refund Policy.
Each project has a defined scope. Changes outside scope require a written change order and additional payment. Unused revision rounds expire 60 days after delivery of the relevant design stage.
You agree to provide requested content, credentials, and feedback within 5 business days of each request. Delays in client responses extend the project timeline proportionally and do not constitute grounds for a refund.
Upon full payment, all final deliverables including design files and code become your property. We retain the right to display the work in our portfolio unless you request otherwise in writing. Pre-existing tools, libraries, and frameworks remain property of their respective owners.
Our total liability is capped at the amount paid for the specific project. We are not liable for indirect or consequential damages including lost revenue, lost clients, or business interruption.
These Terms are governed by the laws of Ohio, USA. Disputes fall under the jurisdiction of courts in Franklin County, Ohio.
hello@thehollowdesigns.com • (614) 492-4710 • 5115 Fairlane Rd, Columbus, OH 43207